Pricing & Limits

Plan Comparison

Pushary offers four plans to meet your notification needs, from testing to enterprise scale.

Plan Overview

Detailed Limits

Free Plan

Perfect for testing and small projects.

Resource Limits:

• 100 subscribers - Maximum active subscribers
• 500 notifications/month - Monthly notification sends
• 1 site - One website/domain
• 1 team member - Solo developer
• 25 campaigns - Maximum saved campaigns
• 7-day data retention - Analytics history

Features:

• Basic analytics
• Email support
• Client SDK only (no server API)

Rate Limits:

• Subscribe endpoint: 100 req/min
• Track endpoint: 200 req/min
• Identify endpoint: 100 req/min

Use Cases:

• Testing and development
• Personal projects
• MVP validation
• Portfolio sites

Starter Plan - €29/month

For small teams getting serious about engagement.

Resource Limits:

• 5,000 subscribers - Room to grow
• 25,000 notifications/month - ~5 notifications per subscriber
• 3 sites - Multiple domains
• 5 team members - Small team collaboration
• 250 campaigns - Plenty of campaign variations
• 30-day data retention - One month of analytics

Features:

• A/B testing
• Full API access (server SDK)
• Advanced segmentation
• Campaign scheduling
• Flows automation
• Email support

Rate Limits:

• Subscribe endpoint: 200 req/min
• Track endpoint: 500 req/min
• Server API: 200 req/min

Use Cases:

• Growing SaaS products
• E-commerce sites
• Content platforms
• Mobile apps with web companion

Growth Plan - €99/month

For businesses scaling their engagement.

Resource Limits:

• 25,000 subscribers - Scale confidently
• 100,000 notifications/month - ~4 notifications per subscriber
• 10 sites - Multi-site operations
• 15 team members - Full team access
• Unlimited campaigns - No campaign limits
• 90-day data retention - Three months of analytics

Features:

• All Starter features
• Priority support
• Advanced analytics
• Higher rate limits
• Custom integrations support

Rate Limits:

• Subscribe endpoint: 500 req/min
• Track endpoint: 1,000 req/min
• Server API: 500 req/min

Use Cases:

• Established SaaS companies
• Large e-commerce operations
• News and media sites
• Multi-brand businesses

Enterprise Plan - Custom Pricing

For large-scale operations requiring custom solutions.

Resource Limits:

• Unlimited subscribers
• Unlimited notifications
• Unlimited sites
• Unlimited team members
• Unlimited campaigns
• Custom data retention

Features:

• All Growth features
• Dedicated account manager
• Custom SLA agreements
• SSO & advanced security
• White-label options
• Custom integrations
• On-premise deployment options
• Priority feature requests

Rate Limits:

• Subscribe endpoint: 1,000 req/min
• Track endpoint: 2,000 req/min
• Server API: 1,000 req/min
• Custom limits available

Use Cases:

• Enterprise SaaS
• High-traffic platforms
• Multi-tenant applications
• Government & healthcare
• Financial services

Contact: business@pushary.com

Rate Limits

All API endpoints have rate limits to ensure fair usage and system stability.

Client SDK Endpoints

Server API Endpoints

Note: Free plan does not have access to server API endpoints. Upgrade to Starter or higher for API access.

Rate Limit Headers

All API responses include rate limit headers:

X-RateLimit-Limit: 200
X-RateLimit-Remaining: 195
X-RateLimit-Reset: 1620000000

Handling Rate Limits

When you exceed rate limits, you'll receive a 429 Too Many Requests response:

{
  "error": "Rate limit exceeded",
  "retryAfter": 30
}

Best practices:

• Implement exponential backoff
• Cache responses when possible
• Batch operations when available
• Monitor rate limit headers

Example retry logic:

async function callWithRetry(fn, maxRetries = 3) {
  for (let i = 0; i < maxRetries; i++) {
    try {
      return await fn()
    } catch (error) {
      if (error.status === 429 && i < maxRetries - 1) {
        const delay = Math.pow(2, i) * 1000
        await new Promise(resolve => setTimeout(resolve, delay))
        continue
      }
      throw error
    }
  }
}

Notification Limits

Notification limits reset monthly on your billing date.

When Limits Are Reached

Soft Limit (90% reached):

• Warning email sent to workspace owner
• Dashboard shows warning banner
• Notifications continue sending

Hard Limit (100% reached):

• New notifications are queued
• API returns 403 error with upgrade message
• Existing campaigns pause automatically
• Flows stop processing

Limit Exceeded Response

{
  "error": "Notification limit exceeded",
  "message": "You've reached your monthly notification limit",
  "upgradeUrl": "/dashboard/settings?tab=billing",
  "limits": {
    "used": 500,
    "limit": 500,
    "resetDate": "2024-02-01T00:00:00Z"
  }
}

Monitoring Usage

Check your usage in the dashboard:

• Navigate to Settings > Billing
• View current usage and limits
• See reset date
• Upgrade or downgrade plans

Via API (Server SDK):

// Usage info is included in all API responses
const response = await pushary.notifications.send({
  title: "Hello",
  body: "World",
  subscriberIds: ["sub_123"]
})

console.log(response.limits)
// { used: 450, limit: 500, resetDate: "2024-02-01" }

Subscriber Limits

Subscriber limits are enforced at subscription time.

When Subscriber Limit Is Reached

At limit:

• New subscription attempts return error
• Existing subscribers remain active
• Dashboard shows limit warning

Response:

{
  "error": "Subscriber limit reached",
  "message": "Upgrade your plan for more subscribers",
  "upgradeUrl": "/dashboard/settings?tab=billing",
  "limits": {
    "active": 100,
    "limit": 100
  }
}

Managing Subscribers

To make room:

1. Clean up inactive subscribers
2. Unsubscribe test accounts
3. Filter by last active date
4. Export and archive old subscribers

Unsubscribed users don't count toward limit.

Overages

Current Policy

Pushary uses hard limits - no automatic overages or charges.

When you hit a limit:

1. New requests are blocked
2. You receive upgrade notification
3. Upgrade to continue service

Why hard limits?

• No surprise bills
• Predictable costs
• Full control over spending

Temporary Increases

Need a temporary increase? Contact support at business@pushary.com:

• Event-driven spikes
• Seasonal campaigns
• Product launches

We can provide temporary limit increases on paid plans.

Upgrading & Downgrading

Upgrading

Immediate benefits:

• Limits increase instantly
• New features activate immediately
• Prorated billing for current month

How to upgrade:

1. Go to Settings > Billing
2. Select new plan
3. Confirm payment method
4. Upgrade applied instantly

Downgrading

Takes effect next billing cycle:

• Current plan continues until renewal
• New limits apply on renewal date
• No refunds for remaining time
• Data preserved during transition

Before downgrading:

• Check if current usage fits new limits
• Excess subscribers won't be removed automatically
• Excess campaigns will be marked as inactive
• Export data if needed

Plan Comparison Tool

Use the dashboard plan comparison tool to see exactly what changes when upgrading or downgrading.

Data Retention

Analytics data is retained based on your plan:

Retention periods:

• Free: 7 days
• Starter: 30 days
• Growth: 90 days
• Enterprise: Custom (up to 1 year or more)

What's retained:

• Notification delivery stats
• Click-through rates
• Subscriber analytics
• Campaign performance

After retention period:

• Detailed events are archived
• Aggregate stats remain available
• Export data before it expires

Exporting data:

// Export campaign stats before they expire
const stats = await pushary.campaigns.stats('camp_123')
// Save stats to your database

Trial Period

Starter and Growth plans include a 14-day free trial.

Trial benefits:

• Full access to all plan features
• Cancel anytime during trial
• Automatic conversion to paid plan if not cancelled

After trial:

• Charged on day 15
• Continue with full access
• Or downgrade to free plan

Trial limitations:

• One trial per workspace
• Must verify email
• Free plan users can upgrade to trial

Fair Use Policy

To ensure quality service for all users, we enforce fair use limits:

API Usage:

• Follow rate limits for your plan
• Don't circumvent limits with multiple accounts
• Respect endpoint-specific limits

Automation:

• Automated campaigns must respect subscriber preferences
• No spam or unsolicited notifications
• Follow unsubscribe requests immediately

Violations may result in:

• Warning notification
• Temporary rate limit reduction
• Account suspension (repeated violations)

Getting Help

Questions about pricing or limits?

Resources:

• Dashboard: Settings > Billing
• Support: business@pushary.com
• Sales: Schedule a call for Enterprise plans

Common questions:

• Need higher limits? Consider upgrading or contact us for custom plans
• Confused about billing? Check our billing FAQ
• Want to discuss custom pricing? Email our sales team