Receiving notifications

Your agent's notifications and questions reach you in the Pushary phone app, the Mac app, or a browser. The phone app is the best choice: you answer right from the notification. If you do not want an app, a phone or computer browser can get the same push notifications from your personal channel page.

Use the Pushary phone app (recommended)

npx pushary@latest setup

Answer from the lock screen

An approval arrives with three buttons:

• Approve. On iPhone, your phone must be unlocked first. On Android, Require unlock to approve is on by default, so Approve opens the app and asks for your fingerprint or face. Turn it off in the app's Settings to approve straight from the notification.
• Deny. One tap, on both platforms. Denying is always safe.
• Deny with note. Type a reason. Your agent reads it.

If a request looks unusual, Pushary leaves out the Approve button and shows only Deny. You cannot approve it from your phone. Deny it there, or approve it in the agent on its own machine.

Questions with options or a text reply open in the app.

Use your Mac

Pushary Isle, the Mac app, shows questions in your Mac's notch. You answer with one key. Your Mac and your phone share the same questions, so an answer on one closes it on the other.

Use a browser (no app)

Any browser that supports push notifications can subscribe to your personal channel page:

https://your-handle.pushary.com

your-handle is the handle you picked when you signed up. Then follow the steps for your device.

Use several devices

Connect as many phones and computers as you like. Every notification goes to all of them. A common setup is your phone for when you are away, and your Mac or browser for when you are at your desk in another app.

Check that it works

Run this on your computer:

npx pushary@latest doctor

It sends a real test notification to your phone. You can also ask your agent:

Send me a test notification via Pushary.

Stop notifications on a device

• Phone app: turn off notifications for Pushary in your phone's settings, or sign out of the app.
• Browser: block notifications for your channel page in that browser's site settings.

Delivery reliability

• Delivery receipts in browsers. When a browser shows a notification, it reports back, so Pushary can tell a push that arrived from one that was only sent. The phone app does not send this receipt.
• No buzz while you watch. In the When away approval mode, Pushary skips the phone when it can tell you are at the agent's computer: you are typing in its terminal, or the Mac app sees you at that Mac. To get every approval on your phone, tap Questions & approvals at the top of the app's inbox and pick Always. See Policies.

Why is my phone not buzzing?

iPhone

• Check Settings > Notifications > Pushary and make sure notifications are on.
• Browser channel only: open the page from the Home Screen icon, not from Safari. If it still fails, remove the icon and add it again.

Android

• Check that notifications are allowed for the Pushary app, or for your channel page in the browser's site settings.
• Battery saver and Do Not Disturb can hold back notifications. Turn them off or exempt Pushary.

Desktop

• Check your browser has notification permission for your channel page.
• On a Mac: System Settings > Notifications, find your browser, turn on Allow Notifications.
• On Windows: Settings > System > Notifications, find your browser, turn it on.

Notifications arrive late

• Check the phone's internet connection.
• Low power mode can slow background delivery. Turn it off and try again.

Next steps